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Important Phone Numbers

State Bank of The Lakes Customer Service | 847-395-2700

Online Banking Customer Service | 888-249-7563

VISA Gift Card Customer Service | 855-887-1836

ATM/Debit Card Services | 800-236-2442

Telebank | 866-721-2370

Treasury Management Support
M - F: 7:30 a.m. - 6 p.m. Central time
Illinois & Indiana | 847-939-9050
Wisconsin | 262-369-4220

What's My Routing Number?




Borrowers have certain rights under Federal law related to resolving errors and requesting information about their mortgage account. If you would like to request information about your mortgage loan or suspect an error occurred in servicing your mortgage loan account, you must contact us at:

Residential Loan Servicing
PO Box 714
Rosemont, IL 60018

Your request must be in writing and include the name of each borrower, the loan number and a description of the error you believe occurred OR a request for specific information regarding your mortgage loan.